Line of Service

Assurance

Industry/Sector

Not Applicable

Specialism

IFS – Administration

Management Level

Administrative

Job Description & Summary

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements. Simply put, you’ll work closely with dedicated PwC staff to provide administrative support.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

At the Administrative level, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Conduct self in a professional manner and take responsibility for work and commitments.
• Flex approach to meet the changing needs of teams and clients.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Learn about business needs are changing and consider the impact on services provided.
• Take action to stay current with new and evolving technology.
• Handle, manipulate and analyse data and information responsibly.
• Communicate with empathy and adapt communication style to meet the needs of the situation and audience.
• Anticipate the needs of others and take appropriate action.
• Embrace different points of view and welcome opposing and conflicting ideas.
• Uphold the firm’s code of ethics and business conduct.

About the role

To provide an efficient and accurate executive administrative and operational support service to the Digital Trust department, partner/s, AD’s and SM’s for the smooth operation of the business.

Essential skills and experience

• Minimum 5 years administrative support within a professional services firm

Required qualifications

• Matric
• Bookkeeping / Executive secretarial diploma

Desirable skills or attributes

• Microsoft Office
• Preparation of professional correspondence
• Preparation of executive packs and presentations
• Ability to communicate with high-level individuals.

Responsibilities

• Diary Management for Partners, AD’s, and SM’s
• Setting up of meetings and minute taking and capturing actions and following through with the team on actions
• Completion of time and expense claims for Partners, AD’s, and SM’s
• Travel bookings – flights, accommodation, and car hire (local and international)
• Compilation and typing of proposals, presentations, and general correspondence
• Other ad hoc personal tasks for the Partners, AD’s, and SM’s
• Co-ordinate team events/ group meetings/ socials etc
• Assisting with branding and formatting of proposals and reports and cover letters etc
• Assist with day – to day support of all staff – sick leave, stationery, ordering IT peripherals,

Operations Support

• Downloading of engagement risk reports for the team – circulating and attending to queries raised – ensuring risk management is still valid on all clients
• Running of Job Costing reports for the line of service leader and providing any other information as required
• Booking of trainees on jobs as requested by Managers
• Set-up planning meetings for Management
• Set-up competency training sessions for Management
• Analyse utilization reports on a weekly basis and provide feedback to Management during planning meetings every Friday
• Combine utilisation report for month-end and present to Management
• Capture planning for DT and ensure it is always up to date (Talentlink)
• Attending resource requests from other offices – e.g. Stock count requests
• Resolving conflicts on jobs from TalentLink perspective
• Running of Reports pertaining to TalentLink:
• Availability reports – looking at gaps in trainees time and making sure they are booked on jobs to ensure available time is reduced. Analysing this information against overtime information provided by Human Capital.
• Meet and orientate new joiners to the firm and to the team
• Process contractors’ invoices (submit time on Oracle, complete requisition and send to finance for payment)
• Client Billing requests when required to
• Credit notes when required to
• Ensure payments are made for membership and training fees

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

How To Apply 

Click here to apply 

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