Manager, Investment Banking and Client Coverage, Non-Financial Risk, CIB Africa Regions

To support the Senior Manager, Non-Financial Risk (NFR) responsible for the CIB Africa Regions business units, in the effective and proactive management of non-financial risks, and act as a trusted NFR business partner that equips business with the tools to identify and mitigate non-financial risks. This includes e.g. Transactional processing risk; Conduct Risk; Financial Crime Risk; Compliance Risk; Legal Risk; Environmental Social and Governance Risk; People Risk; and Physical Asset, Safety and Security Risk. The role requires operation at both a tactical and strategic level in designing and implementing appropriate non-financial risk management support and advice to the CIB Africa Regions business. The role will support CIB Africa Regions largely focusing on Investment Banking business units and Client Coverage.

Key Responsibilities:

Business unit Non-Financial Risk Strategy and Framework Deployment:

Provide support and guidance to the in country NFR Managers in executing their duties as it applies to the following:

• Implement and embed the NFR framework, standards, and other risk principles effectively to the business i.e., Risk and Control Self Assessments (RCSA’s), Key Risk Indicators (KRI’s),  Business Continuity Management (BCM), Information Risk, and Risk Assurance.
• Raise awareness of NFR risks in the business.
• Provide a central point of reference and expertise in Non-Financial Risk matters to the in country NFR risk manager.
• Assist in the analysis of NFR reports to ensure correct representation of the country risk profile.
• Identify major risks affecting the business and take necessary steps to measure, mitigate, monitor and control accordingly.
• Ensure that agreed remedial actions adequately address internal control deficiencies and thereafter ensure regular follow up to ascertain execution and effectiveness.

Effective Non-Financial Risk Monitoring and Prevention:

Provide support and guidance to the in country NFR Managers in executing their duties as it applies to the following:

• Consider risk scenarios to identify and track material risks.
• Facilitation of the risk and control self-assessment
• Development of risk management plans with the business unit leadership team in line with risk assessment results.
• Aligning risk monitoring activities of other assurance functions (Compliance, Legal, Regulatory, and Audit) to achieve combined assurance.
• Influencing and monitoring progress of action plans arising from risk assessments, NFR monitoring, internal and external audits and regulatory inspections to improve the risk and control environment.
• Use external data to benchmark against trends or actual control environments itself.
• Work with the Business units to improve their control frameworks based on the assessment.
• For material incidents, measured according to the materiality matrix, work with the relevant Non-Financial Risk Managers  to drive the  root cause of the incident.
• Guide the detailed analysis of recurring issues and determine the root cause of the control failures.
• Review the reports and issues arising and determine the most appropriate course of action.
• Participate in the development of training and awareness programs on the prevention of risk in the business.
• Drive the rollout of functional area risk training and awareness as well as the adoption of Integrated NFR policies.
• Monitor findings of other assurance functions (Compliance, Legal, Regulatory, and Audit) and provides insights into the specific risk and control environment.
• Review the ability of the business to execute against group-wide risk and control mandates.

Optimise the risk profile in the Business Units and Manage Non-Financial Risk within Appetite:

Provide support and guidance to the in country NFR Managers in executing their duties as it applies to the following:

• Define metrics to track and monitor the non-financial risk status.
• Use of data analytics to proactively identify trends and share lessons across business lines and locations.
• Develop key relationships with business to ensure NFR strategy is implemented.
• Implement  Quarterly Front to Back sessions to ensure Business and enablers are aligned and working together.
• Participate and provide input into all material planned changes in the Business Units – strategy changes, product changes, segment changes, system changes and process changes – and provide a proactive view of the potential risks that the changes may bring into the organization.
• Represent NFR at relevant Business Unit committees and critically reviews all business cases for product and process changes. Review control measures that have been designed for these changes and provides guidance to process, product and policy owners on improvements required prior to implementation.
• For residual risk, support the business to analyse the impacts and drives the formal process of risk acceptance, where relevant.
• Ensure that there are processes in place to track the progress of remedial actions underway for control improvements.
• Perform trend analysis on all the incidents, audit findings, identified risks to provide a complete picture of the risk profile of the area and to highlight trends. Perform trend analysis on world-wide banking financial risk trends.
• Compile reports in preparation for presentation at relevant Committees.

Manage the NFR function for Business Units:

• Design and implements an agreed program of regular monitoring and evaluation to assess appropriateness and effectiveness of the internal governance and control arrangements.
• Support all control evaluation related matters for the business unit e.g. internal and external audits and inspections.
• Oversee effective implementation and maintenance of group approved solutions for NFR reporting.
• Oversee data validation to ensure accurate and stable data flow.
• Oversee the collation of input required for statutory returns.

Manage change risks in the Business Unit:

• Conduct high level assessments of risks throughout the life-cycle of the project/program/initiative to ensure identified risks are appropriately mitigated prior to the project/program/initiative going live to prevent non-financial risk incidents.
• Deliver value-adding risk assessments and advice to strategic/other change projects and new products to ensure changes to the business risk profile are properly quantified and mitigated/managed within agreed risk appetite.